Refund policy
Return & Refund Policy
At Zorix Care, your satisfaction is our priority. If there's any issue with your order, we're here to help.
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Policy |
Details |
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Return Period |
Returns are accepted within 7 days of delivery. |
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Eligible Returns |
Wrong item, damaged item, defective product, or missing item. |
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Return Condition |
Item should be unused and, where possible, returned in its original packaging. |
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Refund |
Approved refunds will be processed within 5–7 business days after the returned item is received and inspected. |
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Exchange |
Damaged, defective, or incorrect items will be replaced at no extra cost (subject to availability). |
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Return Shipping |
If the mistake is ours, we will cover the return shipping cost. |
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Non-Returnable |
Items requested for return more than 7 days after delivery are not eligible for a refund or exchange. |
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Need Help? |
Contact us at support@zorixcare.com with your order number and a brief description of the issue. |
Our Promise
We are committed to providing quality products and excellent customer service. If there's ever a problem with your order, we will do our best to resolve it quickly and fairly.